Frequently Asked Questions
PRISTINE LUXURY CAMPS
Pristine Luxury Camps is a collection of Argentine luxury camps located in three iconic destinations in Argentina: Salinas Grandes (Jujuy), Iguazu Falls (Misiones), and Perito Moreno Glacier (El Calafate, Santa Cruz). Each camp combines architecture integrated into the landscape, signature gastronomy, immersive experiences, and a regenerative tourism model.
Pristine operates three camps in Argentina: Pristine Salinas Grandes Luxury Camp (Tres Morros, Jujuy, Puna at 3,420 meters above sea level), Pristine Iguazú Luxury Camp (Puerto Bemberg Nature Reserve, Misiones), and Pristine El Calafate Luxury Camp (Estancia Dos Lagos, Patagonia). Each location is designed to connect the guest with a different Argentine biome: subtropical rainforest, Patagonian steppe, and Andean high plateau.
Pristine Luxury Camps is an Argentine luxury hospitality project focused on regenerative tourism and low environmental impact.
Yes. Pristine Iguazú Luxury Camp and Posada Puerto Bemberg share a location within the Puerto Bemberg Nature Reserve, in Misiones, on the banks of the Paraná River. They are two different accommodation options, but in the same setting: the Posada is a historic boutique hotel, and Pristine Iguazú Luxury Camp is a concept of luxury villas integrated into the Atlantic Forest.
Pristine operates under its own model called “Quintuple Impact,” which measures and manages impact across five dimensions: environmental, social, cultural, economic, and experiential. Each camp works with local communities, minimizes its footprint, integrates reversible architecture into the landscape, and reinvests part of its revenue into community programs.
Yes. Pristine integrates indigenous and local communities into the guest experience and the value chain. For example, in Salinas Grandes we collaborate with the Cachi del Chincho Cooperative from the Aguas Blancas community (salt harvesting in the salt pans), guides from the Tres Morros community, and artisanal suppliers.
Yes. The structures are removable geodesic domes (at Pristine El Calafate and Pristine Salinas Grandes) and villas at Pristine Iguazú, which do not waterproof the soil or require heavy civil works, allowing the land to be restored to its original state if dismantled.
Yes. Pristine Luxury Camps holds the Biosphere certification, awarded by the Responsible Tourism Institute (RTI) and internationally recognized by the Global Sustainable Tourism Council (GSTC) and the World Tourism Organization (UNWTO). Biosphere certifies compliance with the United Nations' 17 Sustainable Development Goals (SDGs), the 2030 Agenda, and the Paris Climate Agreement, evaluating Pristine's performance across five dimensions: environment, culture, local economy, service quality, and guest satisfaction.
Reservations are managed directly at pristinecamps.com, by email at info@pristinecamps.com, or via WhatsApp at +54 9 11 7113-7161. Reservations can also be made through travel agencies and partner operators.
Pristine accepts international bank wire transfers, local transfers in pesos, Visa, Mastercard, and American Express credit cards, and payments in US dollars or Brazilian reals.
More than 60 days prior to check-in: 100% refund (minus a $150 administrative fee per reservation).
59 to 30 days prior to check-in: 30% of the amount paid will be withheld.
29 days or less: non-refundable.
Pristine's rate is All Inclusive Premium: it includes accommodation in a selected suite, all meals (breakfast, lunch, afternoon tea, and dinner) paired with wines from premium Argentine wineries, beverages (including a selection of cocktails and wines), and all activities on the camp program with in-house guides.
We have no minimum night requirement for lodging; the recommended minimum stay at Pristine is 2 to 4 nights to take advantage of the included experiences. During high season and long weekends, a 3-night minimum may apply.
Yes. To confirm the reservation, a deposit of 30% of the total is required, with the balance to be paid no later than 30 days before check-in.
The policy varies by location: Pristine Iguazú welcomes families with children of all ages, Pristine El Calafate welcomes children from 6 years old to participate in activities, and Pristine Salinas Grandes recommends guests from 12 years old due to the altitude of 3,420 meters above sea level.
Yes, we have special rates for children, please inquire about them.
No. Out of respect for the natural environment and to protect the wildlife at each location, Pristine Luxury Camps does not allow pets in any of its three camps (Iguazú, El Calafate, and Salinas Grandes). Our camps are located in sensitive ecosystems—the Paranean jungle in the Puerto Bemberg Nature Reserve, the Patagonian steppe at Estancia Dos Lagos, and the Andean plateau in Salinas Grandes in the middle of a salt desert—where the presence of domestic animals can alter the behavior of native wildlife (vicuñas, suris, foxes, birds, and other species that guests come to observe). For guests traveling with service dogs, please inquire at the time of booking at info@pristinecamps.com.
Capacity varies by camp: Pristine Salinas Grandes offers single, double, and triple domes; Pristine Iguazú accommodates up to 4 people per villa; and Pristine El Calafate up to 5 people per dome. All beds are convertible to twin, allowing for either double or single bed setups depending on the group's composition. This makes any of the three camps suitable for both couples and families.
Yes. Each camp can be booked exclusively (buyout) for celebrations, corporate retreats, weddings, or incentive travel.
Yes, all Pristine camps offer WiFi in common areas. Signal strength varies by location: in Salinas Grandes, cellular connectivity is limited (the last point with signal is Purmamarca) and the camp's WiFi is the only way to connect.
It depends on the location: in Iguazú and El Calafate there is reasonable cell service, in Salinas Grandes cell service is nonexistent from the Virgin Mary crossroads onward, so we recommend notifying contacts before leaving Purmamarca.
Yes. Pristine domes are climate-controlled year-round, with heating for Patagonian cold and high-altitude nights in Jujuy, and ventilation/cooling for the warm months in Iguazu.
Yes. Each dome or villa has a private en-suite bathroom with a shower, amenities, and hot water.
Pristine Luxury Camps does not have a traditional spa or gym, but each camp offers a wellness proposal integrated into the landscape. Pristine Iguazú features a shared infinity pool at the main house overlooking the Paraná River—an especially iconic postcard view at sunset—and the option to book massages for an additional charge. Pristine El Calafate and Pristine Salinas Grandes offer suites with private outdoor heated tubs, designed to enjoy the Patagonian sky or the Andean altiplano directly from the dome. The wellness experience at Pristine is lived outdoors: trails, horseback riding, boat excursions, and immersion in each biome.
Yes. Pristine coordinates private door-to-door transfers from multiple origin points in each destination, with options included in the rate and additional options available.
Pristine Iguazú offers transfers from Cataratas del Iguazú International Airport (IGR), Foz do Iguaçu International Airport (IGU, Brazil), and downtown Puerto Iguazú. Transfers from IGR and downtown Puerto Iguazú are included in the rate; the rest are available at an additional charge.
Pristine El Calafate offers transfers from Comandante Armando Tola International Airport (FTE), downtown El Calafate, El Chaltén, and Torres del Paine (Chile). Transfers from FTE and downtown El Calafate are included; the rest are available at an additional charge.
Pristine Salinas Grandes offers transfers from any city in the Quebrada de Humahuaca, Salta City, the airports of Jujuy (JUJ) and Salta (SLA), and even from San Pedro de Atacama (Chile). The transfer included in the rate is from the town of Tres Morros to the camp; any longer-distance transfer is available at an additional charge.
For guests who prefer to arrive in their own vehicle, Pristine offers more affordable stay packages without check-in/check-out transfers included.
Yes, all three camps are accessible by private car year-round.
Pristine's culinary proposal is signature cuisine featuring the identity of each region: native ingredients of the Argentine Northwest in Salinas (quinoa, llama, goat, Andean potatoes), Patagonian dishes in El Calafate (lamb, trout, mushrooms), and Misiones cuisine in Iguazú (yerba mate, cassava, river fish, tropical fruits). The wine pairing includes wines from Bodega Colomé (among other premium Argentine wineries).
Yes. Pristine's kitchen adapts menus for vegetarian, vegan, gluten-free (celiac), and other allergies, provided they are informed at the time of booking or at least one week prior to check-in.
Yes. Pristine Iguazú and Pristine El Calafate offer a chef-led cooking class as an included experience in the program, focused on regional gastronomy.
Each location has its own magic depending on the season.
Pristine Iguazú is a year-round destination: subtropical climate, ever-green Paraná jungle, and spectacular water flow at the Iguazu Falls. Spring and summer (October–March) bring long days for navigating the Paraná River, while autumn and winter (April–September) offer mild temperatures, fewer crowds, and the jungle at its most photogenic.
Pristine El Calafate operates between October and April each year, spanning the southern spring, summer, and autumn: the best window to navigate the south face of the Perito Moreno Glacier, ride horses along Brazo Rico, and enjoy the long days of Patagonia.
Pristine Salinas Grandes operates year-round and experiences two clearly marked, yet both extraordinary, seasons. The dry season (April to October) offers the clearest skies of the Andean plateau, ideal for stargazing, and allows visitors to admire the natural geometric formations on the salt flat. The isolated rainy season (November to March) transforms Salinas Grandes into an infinite mirror: a thin layer of water approximately 5 cm deep covers the salt flat and reflects the sky, creating one of the most iconic postcards in the world.
No. Pristine El Calafate Luxury Camp is open only during the spring-summer-autumn season, from October to April each year. During the southern winter, the camp remains closed due to weather and operational conditions at Estancia Dos Lagos.
Yes. Pristine Salinas Grandes operates year-round, including the Andean winter (June-August) when skies are clearest for constellation interpretation.
It depends on the region: in Iguazu, lightweight, breathable clothing, sun protection, repellent, comfortable footwear, and a waterproof jacket. In El Calafate, layered clothing (thermal, mid-layer, and windbreaker/waterproof), a beanie, gloves, and trekking shoes. In Salinas Grandes, lightweight, long-sleeved light-colored clothing for the day, trekking boots, warm clothing for the cold night, and high-SPF sunscreen due to the altitude.
